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ILG Presents The Beauty Vibe

OMNICHANNEL EXCELLENCE

Distribution today is complex in a multi-generational, multi-channel, multi-geographical world. Mastering omnichannel strategies is rewarding for retention, average spend, growth, loyalty and connection as the customer explores and researches on their multi-stop journey. Understanding the customer journey and needs at each stage enables the path to omnichannel excellence.

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Panel 1: Omnichannel Excellence

In a highly competitive, omnichannel beauty ecosystem, how do you put your customer at the heart of your business?

Listen In

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Listen In

The Top Tips

The Chameleon Customer

The Omnichannel Uplift

The Cookieless World

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Omnichannel Excellence in the Beauty Industry: Navigating a New Era of Retail

Read the key takeaways from the panel >

The Consumer Perspective

We took to the streets to hear directly from consumers.

Omnichannel: How They Shop

“It was SUCH an insightful, brilliant panel, looking forward to the next one.”

Emily Shanks, Director, Blanket London

“Big congrats on this morning’s event – super interesting discussion, expertly moderated.”

Sallie Berkerey, CEO, CEW UK

“I think you were very astute to cover the angles with everything from investor to retailer. Happy to join you again if you think the topic is relevant.”

Andy Lightfoot, CEO, Space NK

“Thank you Vibe Partners and the outstanding panel of industry experts for having such an insightful discussion on the significance of relevant omnichannel communication and the changing consumer journey to purchase.”

Cemo Cemile Imamzade, Co-Founder, Muse Communications

“A thought-provoking session at the Beauty Vibe panel at the Soho Hotel, graciously hosted by Vibe Partners and ILG.”

Nnenna Onuba, Beauty M&A Investor & Advisor

“Never have I ever taken so many notes!”

Mary Kate Trevaskis, Co-Founder, The Tape Agency

For more information on Beauty Vibe visit beautyvibe.com or email hello@beautyvibe.com.

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