Health & Wellbeing 3PL
Choose ILG for your UK, EU and global fulfillment. We make e-commerce and retail fulfillment more efficient and customer-focused for US wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfillment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: +44 344 264 8000
Wellbeing Fulfillment Services
Order fulfillment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Managing
Returns
When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.
Our Wellbeing Fulfillment Team
Tap into decades of wellbeing fulfillment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfillment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfillment centers are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Cross-border order fulfillment is not without its challenges, but our European fulfillment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s order fulfillment services are proven to help our customers be more successful, streamlining their fulfillment and giving their customers exceptional service.
Read ourcase studies
Battling E-Commerce Cart Abandonment in a Zero-Tolerance Era
In today’s volatile retail landscape, retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment. Find out how to tackle it here.
ILG Partners with Fin – Sustainable Logistics
ILG is thrilled to announce its new partnership with Fin Sustainable Logistics, a pioneer in zero-emissions delivery services.
Got a Question?
We also specialize in fulfillment for Beauty > and Fashion > brands.
Fulfillment
Pricing
Organic
Fulfillment
Our Awards
Follow Us
BIG NEWS! 🚨…
BIG NEWS! 🚨 We’re excited to announce our new partnership with @findelivers to offer 100% carbon-free deliveries! Starting from today, our customers can choose a greener way to ship, with an all-electric fleet delivering faster, eco-friendly solutions within the M25. Click the link in our bio to learn more! #Sustainability #GreenDelivery #EcoFriendly #FinLogistics
https://www.instagram.com/p/DH6H5RMtP0X/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on ‘Navigating Your Growth Route’.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #Growth #BeautyIndustry
https://www.instagram.com/p/DH3kDJ7NFl3/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on The Power of Meaningful Brand Purpose.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #PowerOfPurpose
https://www.instagram.com/p/DH3cmWptPvX/
In today’s competitive e-commerce landscape,…
In today’s competitive e-commerce landscape, offering a seamless delivery experience is key to keeping customers engaged and reducing abandoned baskets.🛒 👉Here’s our guide for practical tips on optimising your checkout process and reducing basket abandonment in 2025. #EcommerceInsights #BasketAbandonment #CustomerExperience
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We’re thrilled to have been awarded the…
We’re thrilled to have been awarded the Environmental Culture Award at the Gatwick Diamond Business Awards last week. 🌿 This recognition highlights our ongoing commitment to sustainability, and we’re proud to contribute to a greener future. A huge thank you GDBA for hosting such an amazing evening and well done to all the winners and nominees! 👏🌍 Read more in our latest blog – link in bio! #GatwickDiamondBusinessAwards #EnvironmentalCulture #Sustainability #MakingADifference
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We’re busy personalising gifts for our clients…
We’re busy personalising gifts for our clients ahead of Mother’s Day this weekend! 💐 Our team is working hard behind the scenes to ensure that every special gift arrives on time, beautifully gift-wrapped, and personalised to order.💐💗 🎁 #MothersDay #PersonalisedGifts #ILGLogistics #GiftDelivery #ValueAddServices
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UK retailers are losing £34.4 billion annually to…
UK retailers are losing £34.4 billion annually to e-commerce basket abandonment. 🛒 Did you know? 🛍️27% of online baskets are abandoned due to poor delivery options 💡51% of shoppers value delivery choice over cost 🚚80% would pay extra for premium delivery Partnering with the right fulfilment experts can help meet rising consumer expectations and reduce abandoned carts. Read more in our latest blog – link in bio. #Ecommerce #BasketAbandonment #DeliveryMatters
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Today is Global Recycling Day! ♻️…
Today is Global Recycling Day! ♻️ At ILG, sustainability is at the heart of our operations. Throughout 2024, we made a real impact and we’re proud to do our part in creating a more sustainable supply chain.🌍 #GlobalRecyclingDay #SustainableFulfilment #RecyclingMatters
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“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
https://www.instagram.com/p/DHJJbg_IV99/
Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
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