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Browse our Fulfillment Stories

Discover how ILG’s years of logistics know-how and problem-solving help to keep our customers’ orders on track, every hour of every day. Explore a cross-section of fulfillment stories across three of our specialist industries, beauty, fashion and wellbeing.

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Fashion
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We work with some of fashion’s hottest labels, to get their couture products from stock to doorstep and store. Read how we fulfil orders for gorgeous garments and accessories.

From boutique start-ups to global cosmetics companies, read how our specialist fulfillment services are the first choice for beauty brands of every size and complexion.

Read how our people, tech and facilities are ideally suited to safely store, pack, personalize and deliver products that make us feel fitter, healthier and calmer.

Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.

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Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfillment journey – with glowing success.

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Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfillment that met Trinny London at every touchpoint along its journey to success.

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MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.

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Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfillment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.

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Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.

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Box of candles and products from thisworks

Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.

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Baby and toddler retailer MORI partnered with ILG to expand their fulfillment capabilities, enabling them to deliver highly personalized orders to meet growing demand.

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ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfillment capacity rapidly grew.

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Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfillment partner they could trust.

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The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.

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Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfillment services enable them to delight every customer.

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Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfillment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.

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Fulfillment Insights

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