Award-Winning Order Fulfillment Services
Outsource your order fulfillment to the UK’s leading 3PL. Whether your customers are in the UK, EU or across the globe, we create an exceptional fulfillment experience that’s more cost-efficient and reliable. Choose ILG and enjoy the support of our high-calibre people, cutting-edge technology and 12 specialized facilities based in the UK and EU, with omnichannel fulfillment that meets all your retail channels’ requirements.
Your Promise is Our Promise
Everything at ILG is geared to ensure your customer promise is delivered with every order, through exceptional e-commerce fulfillment. From online checkout to package opening, we cover every detail. Helping to delight your customers, encourage brand loyalty and scale your order volumes as your brand grows.
Fulfillment Services Tailored to You
We know that every business is unique. With decades of experience in helping brands achieve multi-channel fulfillment success, we’re positioned to help you grow in whatever industry you operate in, giving you a tailored fulfillment solution that moulds to your needs. We also support multiple B CORP Certified brands, including Scamp & Dude, Dock & Bay, and With Nothing Underneath.
Fashion
Fulfillment
We specialize in e-commerce and retail fulfillment for high-end clothing, accessory and footwear brands.
Fashion FulfillmentBeauty
Fulfillment
Our services are geared for high-quality cosmetics, skincare, haircare and male grooming products.
Beauty FulfillmentWellbeing
Fulfillment
We provide bespoke services for personal care, wellness, CBD and nutraceutical product lines.
Wellbeing FulfillmentWe partner with all kinds of ambitious e-commerce and retail brands, from fashion, beauty and wellbeing to organic, luxury electronics, premium baby accessories and other exclusive lines. We can help you grow too.
Call us on: +44 344 264 8000
Adding Something Special
Gift
Wrapping
Nothing enhances a package more than bespoke gift wrapping. We ensure your products arrive on time, looking good and in perfect condition.
Personalizing
Products
We can turn an order into a unique personalized gift by adding a name, monogram or special message to your products.
Our staff are trained to process personalization requests with each order and emboss, embroider or engrave names, messages or logos to specification as part of the fulfillment process. From customized fashion items to personalized makeup products, we can make each of your customer’s orders their very own.
Returns Management
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.

UK and EU Fulfillment Expertise
Benefit from our many years of fulfillment experience and practical expertise within British and European markets. Our teams are highly trained and always ready to help.
Simplified
E-Commerce Fulfillment
We make integration with our WMS easy, and our state-of-the-art picking systems and fulfillment technology make order processing more precise and efficient. With a seamless integration with all mainstream e-commerce platforms, setting up with ILG couldn’t be simpler.
Bespoke
Facilities
Your stock is housed in clean warehouses certified by the Soil Association and configured to keep your precious products safe, enabling efficient picking, packing and distribution via our trusted network of carriers.
Delivery to Retailers
We ensure that physical stores and e-tailers are always well supplied with your products, with deliveries on schedule and 100% compliant with vendor manuals.
Ready to Outsource Your Fulfillment?
Looking to Fulfil Orders in the EU?
We can solve your EU fulfillment challenges and help you set up an established base in mainland Europe.
Find out more about ILG’s European Fulfillment Option >
Fulfillment Stories
Our services are helping ambitious brands to become more successful. These are their stories.
Read ourcase studies
Got a question?
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BIG NEWS! 🚨…
BIG NEWS! 🚨 We’re excited to announce our new partnership with @findelivers to offer 100% carbon-free deliveries! Starting from today, our customers can choose a greener way to ship, with an all-electric fleet delivering faster, eco-friendly solutions within the M25. Click the link in our bio to learn more! #Sustainability #GreenDelivery #EcoFriendly #FinLogistics
https://www.instagram.com/p/DH6H5RMtP0X/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on ‘Navigating Your Growth Route’.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #Growth #BeautyIndustry
https://www.instagram.com/p/DH3kDJ7NFl3/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on The Power of Meaningful Brand Purpose.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #PowerOfPurpose
https://www.instagram.com/p/DH3cmWptPvX/
In today’s competitive e-commerce landscape,…
In today’s competitive e-commerce landscape, offering a seamless delivery experience is key to keeping customers engaged and reducing abandoned baskets.🛒 👉Here’s our guide for practical tips on optimising your checkout process and reducing basket abandonment in 2025. #EcommerceInsights #BasketAbandonment #CustomerExperience
https://www.instagram.com/p/DHtKcNuI1G-/
We’re thrilled to have been awarded the…
We’re thrilled to have been awarded the Environmental Culture Award at the Gatwick Diamond Business Awards last week. 🌿 This recognition highlights our ongoing commitment to sustainability, and we’re proud to contribute to a greener future. A huge thank you GDBA for hosting such an amazing evening and well done to all the winners and nominees! 👏🌍 Read more in our latest blog – link in bio! #GatwickDiamondBusinessAwards #EnvironmentalCulture #Sustainability #MakingADifference
https://www.instagram.com/p/DHoCi0mIRWA/
We’re busy personalising gifts for our clients…
We’re busy personalising gifts for our clients ahead of Mother’s Day this weekend! 💐 Our team is working hard behind the scenes to ensure that every special gift arrives on time, beautifully gift-wrapped, and personalised to order.💐💗 🎁 #MothersDay #PersonalisedGifts #ILGLogistics #GiftDelivery #ValueAddServices
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UK retailers are losing £34.4 billion annually to…
UK retailers are losing £34.4 billion annually to e-commerce basket abandonment. 🛒 Did you know? 🛍️27% of online baskets are abandoned due to poor delivery options 💡51% of shoppers value delivery choice over cost 🚚80% would pay extra for premium delivery Partnering with the right fulfilment experts can help meet rising consumer expectations and reduce abandoned carts. Read more in our latest blog – link in bio. #Ecommerce #BasketAbandonment #DeliveryMatters
https://www.instagram.com/p/DHbLS-pM8jW/
Today is Global Recycling Day! ♻️…
Today is Global Recycling Day! ♻️ At ILG, sustainability is at the heart of our operations. Throughout 2024, we made a real impact and we’re proud to do our part in creating a more sustainable supply chain.🌍 #GlobalRecyclingDay #SustainableFulfilment #RecyclingMatters
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“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
https://www.instagram.com/p/DHJJbg_IV99/
Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
https://www.instagram.com/p/DHGOWEjKwBC/