Why ILG?
Whatever the fulfillment needs of your business – whether you’re a global e-commerce brand or looking for a wholesale fulfillment partner – we go the extra mile to ensure your success.
Find out more about usWho We Are
We lead the market in high-quality order fulfillment that’s highly tailored to each of our customers. For us, your success is our success.
Our Story
For over 30 years, we’ve been delivering highly tailored services for our customers, cultivating lasting, successful partnerships with ambitious businesses. With 500 passionate, adaptable staff and 12 fulfillment centers across the UK and Europe, we’re more than equipped to handle your fulfillment needs.
Our Values
Our fulfillment network has greatly expanded since 1990, but our mission and values remain the same: we adapt to the needs of our customers, meeting them where they’re at to deliver outstanding fulfillment as an extension of our customers’ brand identities.
Client Stories
As a business, our values guide us in everything we do, but it’s our client successes that really demonstrate the positive benefits of our approach.
Charlotte Tilbury
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
MALIN+GOETZ
“ILG gives us the confidence that every order shipped will be treated with the utmost care and attention, delivering an excellent service to our customers.”
Awards & Accreditations
ILG has been recognized for a number of prestigious awards and achieved memberships with prestigious associations. We’re passionate about achieving excellent results, and our industry successes speak for themselves.
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
What Makes ILG Different?
Sustainability
We work hard to ensure our environmental impact is minimal. From state-of-the-art, green fulfillment centers to waste-free delivery packaging, our Green Promise governs our forward-thinking approach to reducing our carbon footprint.
Technology
Our technology integrations work seamlessly with your own e-commerce platform for a frictionless, efficient fulfillment experience. Onboarding is fast regardless of your chosen platform, leaving every aspect of your fulfillment in the hands of the experts.
Our People
Our team is your team. Your own Account Manager ensures every aspect of your fulfillment runs smoothly, enabling us to work as an extension of your business, giving you that all-important peace of mind.
Follow Us
Fun fact! 🎉 Over 4.6 million Shopify stores…
Fun fact! 🎉 Over 4.6 million Shopify stores drive $300 billion in economic activity every year. But success isn’t just about sales – it’s about customer satisfaction. Fast, reliable delivery makes all the difference. That’s why so many e-commerce brands turn to Shopify-savvy 3PLs to handle fulfilment smoothly, scale with demand, and keep customers happy. Find out more on the link in our bio! #Shopify #Ecommerce #3PL #OrderFulfilment #Logistics
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Discover what a day in the life is like for an ILG…
Discover what a day in the life is like for an ILG Customer Service Executive! If you’d like to find out more or join our great team click the link in our bio! #DayInTheLife #Jobs #Warehouse #Fulfilment
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Whether you’re selling D2C online, in-store, or…
Whether you’re selling D2C online, in-store, or through wholesale, a seamless omnichannel fulfilment strategy is key to success. Here’s why: 🔄 Streamline stock – Manage inventory across all channels with ease. ✨ Seamless shopping – Give customers a smooth experience everywhere. 💰 Boost sales – Be where your customers are, ready to buy! Find out how ILG makes omnichannel fulfilment simple on the link in our bio! #Ecommerce #Retail #Fulfilment
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London Fashion Week!✨👗…
London Fashion Week!✨👗 As we turn our eyes to the runway, we’re behind the scenes ensuring fashion brands stay ahead – seamlessly delivering collections from design studio to doorstep. 💃📦 Our specialist fulfilment solutions help brands scale, streamline, and shine. Whether it’s launching a new collection or handling Peak season demand, we make sure your products reach customers on time and in perfect condition! #LondonFashionWeek #FashionLogistics #LuxuryFulfilment #FromRunwayToRetail
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Thinking about outsourcing your fulfilment but not…
Thinking about outsourcing your fulfilment but not sure where to start? 🤔📦 Our ILG guide has you covered! Discover 10 key reasons to outsource and how to find the perfect fulfilment partner. 📦 📖 Read the guide on the link in our bio! #Ecommerce #Fulfilment #Logistics
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♻️ Turning Plastic Waste into Sustainable…
♻️ Turning Plastic Waste into Sustainable Solutions ♻️ At ILG, we’re committed to reducing plastic waste. Since introducing plastic baling in 2024 we bailed 22.3 tonnes of plastic, exceeding our targets! Our baled plastic is fully recycled into bin bags, which we buy back to help sort our warehouse waste more efficiently. For 2025, we’re setting the bar higher with a goal of 26 tonnes, all part of our Zero-by-Thirty journey to carbon neutrality. 🌍 Read more in our blog on the link in our bio! #Sustainability #Recycling #ZeroByThirty
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ILG is a finalist for the Environmental Culture…
ILG is a finalist for the Environmental Culture Award at the @gatwickdiamondbusinessawards 2025! 🌱💎 A huge thank you to our Facilities, Environmental and Sustainability Team – this recognition is truly well-deserved! 👏 #GatwickBusinessAwards #Finalists #Environment
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💘 Happy Valentine’s Day from everyone at ILG!…
💘 Happy Valentine’s Day from everyone at ILG! 💘 Whether celebrating with a partner, friend, or simply embracing the love in the air, it’s all about appreciation! ❤️ Our teams have been busy ensuring every order reaches its destination in time for today, so we showed them some love too with a little chocolate treat! 🍫✨ #ValentinesDay #LoveInEveryOrder #TeamILG #FulfilmentWithLove
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Enhance your customers’ experience with discreet…
Enhance your customers’ experience with discreet packaging! 📦✨ Perfect for Valentine’s gifting! 💝 Here are our top three reasons to consider it: ✅Protect luxury goods 💎 ✅ Maintain privacy for personal and gifted items 🎁 ✅ Respect confidentiality for medical supplies 🏥 Read more on the link in our bio!
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💌 Every order is a love letter to your…
💌 Every order is a love letter to your customers 💌 Valentine’s isn’t just about romance – it’s about appreciation. At ILG, we create seamless, on-brand experiences that make our customers, customers feel valued. From beautiful packaging to on-time deliveries, every order feels special. Because when you love your customers, they love you back. 💖 Find out how we do it on the link in our bio! Happy Love Week! ❤️✨
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