
As lockdown continues, keeping our distance and avoiding contact with non-householders are still our best protections against Covid-19 infection.
Now, ILG customers are benefitting from a new contactless technology that enables our delivery drivers to collect proof-of-delivery signatures at a distance, quickly and safely.
Safe-Sign, part of the MetApp delivery app developed by ILG’s technology partner Metafour, uses QR codes to capture delivery signatures on the doorstep, without the need for recipients to touch the driver’s PDA or mobile phone. For each delivery, Safe-Sign generates a unique QR code on the driver’s device. The recipient uses their smartphone to scan the QR code, access a signature webpage and sign for the package on their own device. Safe-Sign scanning even works through window glass, so householders can choose to stay indoors for extra safety.
Thanks to Safe-Sign, all ILG’s home deliveries are operating efficiently, complying with government social distancing guidelines and keeping recipients and drivers safe.
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Written by Mike Jones
Plays a key role in managing commercial and strategic relationships with ILG’s large portfolio of carrier partners and other high-profile partners and suppliers. Mike joined ILG in 2013 and started in the Delivery Sales Team before moving to oversee management of our Fulfilment and Delivery Client Services functions. He is also an active member of the Gatwick Diamond Executive Council and a lead organiser of fund-raiser charity events such as the 2025 Three Peaks Challenge.
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