Health & Wellbeing 3PL
Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: 0344 264 8000
Wellbeing Fulfilment Services
Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing products’ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep – and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Managing
Returns
We make Returns easy and friction-free for your customers, so their experience is positive, on-brand and hassle-free for you.
Find out moreOur Wellbeing Fulfilment Team
Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
ILG Partners with Fin – Sustainable Logistics
ILG is thrilled to announce its new partnership with Fin Sustainable Logistics, a pioneer in zero-emissions delivery services.
A Guide to UK Market Entry for Canadian Brands
Canada’s traditional export routes have been radically changed recently and the UK market could be a good alternative to the US. Read our guide to UK market entry.
Got a Question?
We also specialise in fulfilment for Beauty > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Follow Us
We had the pleasure of supporting @gisou on their…
We had the pleasure of supporting @gisou on their stunning pop-up last week! – and what a launch its been! With queues from 4am to nearly selling out in the first weekend!💛 It’s safe to say it was a big hit!🎉 Massive thanks to everyone who made it happen! This event is available until the 29th of April so make sure you head down to Harrods to have a look! 👀 “We truly couldn’t have done it without your dedication and effort. Thank you once again for helping us make this happen!” – Supply Chain Specialist, Gisou #popupretail #gisou #harrodspopup #happycustomer #beautyfulfilment Check out the event from the link in our bio!💙
https://www.instagram.com/p/DId-TWNs6Gt/
Canadian business leaders, what’s next for your…
Canadian business leaders, what’s next for your brand? If you’re a Canadian business leader, you’ve seen this coming. Rising US tariffs. Increasing uncertainty. Harder access to your biggest market. Your workforce, your customers, your dream—they’re all at risk if you don’t act. So, where do you go from here? Why the UK & EU? ✅ USD $340bn+ projected ecommerce market in 2025 – One of the world’s largest online shopping economies ✅ A consumer base that values quality, innovation, and international brands ✅ A gateway to Europe – Expand into the EU with ease Fulfillment that makes UK expansion simple: ILG helps Canadian brands set up, scale, and succeed in the UK market and EU—handling storage, pick & pack, and fast, flexible delivery. Your next move? You’ve been planning contingencies—now it’s time to execute. Let’s talk. Learn more about fulfillment for Canadian brands by clicking the link in our bio.
https://www.instagram.com/p/DIJuHTGs7DN/
Sneak peek! 👀…
Sneak peek! 👀 Yesterday, we partnered with @beautyvibelondon to host our fourth panel event in The Beauty Vibe series. Joined by a fantastic group of industry experts, we delved into the theme of “Navigating Your Growth Route” and we can’t wait to share key insights and commentary from the panel soon. Thank you to all of the panelists @indu.beauty @aaronchatterley, @Britishbeautycouncil @marinations, @helenwood6547 Claire Cherry and Tom Ashley for their insightful input into the discussion.
https://www.instagram.com/p/DIBX9EFIeD2/
BIG NEWS! 🚨…
BIG NEWS! 🚨 We’re excited to announce our new partnership with @findelivers to offer 100% carbon-free deliveries! Starting from today, our customers can choose a greener way to ship, with an all-electric fleet delivering faster, eco-friendly solutions within the M25. Click the link in our bio to learn more! #Sustainability #GreenDelivery #EcoFriendly #FinLogistics
https://www.instagram.com/p/DH6H5RMtP0X/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on ‘Navigating Your Growth Route’.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #Growth #BeautyIndustry
https://www.instagram.com/p/DH3kDJ7NFl3/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on The Power of Meaningful Brand Purpose.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #PowerOfPurpose
https://www.instagram.com/p/DH3cmWptPvX/
In today’s competitive e-commerce landscape,…
In today’s competitive e-commerce landscape, offering a seamless delivery experience is key to keeping customers engaged and reducing abandoned baskets.🛒 👉Here’s our guide for practical tips on optimising your checkout process and reducing basket abandonment in 2025. #EcommerceInsights #BasketAbandonment #CustomerExperience
https://www.instagram.com/p/DHtKcNuI1G-/
We’re thrilled to have been awarded the…
We’re thrilled to have been awarded the Environmental Culture Award at the Gatwick Diamond Business Awards last week. 🌿 This recognition highlights our ongoing commitment to sustainability, and we’re proud to contribute to a greener future. A huge thank you GDBA for hosting such an amazing evening and well done to all the winners and nominees! 👏🌍 Read more in our latest blog – link in bio! #GatwickDiamondBusinessAwards #EnvironmentalCulture #Sustainability #MakingADifference
https://www.instagram.com/p/DHoCi0mIRWA/
We’re busy personalising gifts for our clients…
We’re busy personalising gifts for our clients ahead of Mother’s Day this weekend! 💐 Our team is working hard behind the scenes to ensure that every special gift arrives on time, beautifully gift-wrapped, and personalised to order.💐💗 🎁 #MothersDay #PersonalisedGifts #ILGLogistics #GiftDelivery #ValueAddServices
https://www.instagram.com/p/DHluXV7opYC/
UK retailers are losing £34.4 billion annually to…
UK retailers are losing £34.4 billion annually to e-commerce basket abandonment. 🛒 Did you know? 🛍️27% of online baskets are abandoned due to poor delivery options 💡51% of shoppers value delivery choice over cost 🚚80% would pay extra for premium delivery Partnering with the right fulfilment experts can help meet rising consumer expectations and reduce abandoned carts. Read more in our latest blog – link in bio. #Ecommerce #BasketAbandonment #DeliveryMatters
https://www.instagram.com/p/DHbLS-pM8jW/