Health & Wellbeing 3PL
Choose ILG for your UK and global fulfilment. We make e-commerce and retail fulfilment more efficient and customer-focused for wellbeing brands. With organic-certified facilities across the UK and EU, industry-leading technology and highly trained people, we deliver an exceptional experience and global reach.
Enhance Your Customer Experience
We put your customers first. From checkout page to doorstep delivery, we guarantee an exceptional customer experience, helping you to drive up customer loyalty and sales.
We partner with all kinds of wellbeing brands, from personal care and organic wellbeing products to nutraceuticals and CBD treatments, providing order fulfilment services tailored to each individual client. ILG can help you succeed too – get in touch today to find out how >
Call us on: 0344 264 8000
Wellbeing Fulfilment Services
Order fulfilment encompasses much more than delivery services alone. At ILG, we enhance every step of your wellbeing productsโ journey: from handling orders in our warehouse to delivering them to your customer’s doorstep โ and everything in between.
Gift
Wrapping
Exceed customer expectations. Gift wrapping ensures your wellbeing products arrive exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. Thatโs why we take special care to wrap your products exactly to your specification, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, and decorative ribbon; we can use whatever it takes to keep each order safe, on-brand and beautifully presented.
Managing
Returns
When your customers exchange or return their wellbeing purchases, we make sure the process is friction-free, efficient and on-brand.
Our Wellbeing Fulfilment Team
Tap into decades of wellbeing fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless.
Bespoke
Facilities
Our secure, efficient fulfilment centres are pristine, dust-free spaces for stocking, packing and distributing your wellbeing products.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
Customers in the EU?
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business. Read more >
Customer Stories
ILGโs order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
Why Economic Order Quantity (EOQ) Calculations Matter
In this guide, weโll break down the EOQ formula, explain how to calculate economic order quantity, and explore why it is a critical tool for inventory management.
Celebrating Our Successful Baling Initiatives
Read about our 2024 cardboard and plastic baling achievements and what targets we’ve set for 2025.
Got a Question?
We also specialise in fulfilment for Beauty > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Our Awards
Follow Us
Thinking about outsourcing your fulfilment but not…
Thinking about outsourcing your fulfilment but not sure where to start? ๐ค๐ฆ Our ILG guide has you covered! Discover 10 key reasons to outsource and how to find the perfect fulfilment partner. ๐ฆ ๐ Read the guide on the link in our bio! #Ecommerce #Fulfilment #Logistics
https://www.instagram.com/p/DGTE1c1oYlj/
โป๏ธ Turning Plastic Waste into Sustainable…
โป๏ธ Turning Plastic Waste into Sustainable Solutions โป๏ธ At ILG, weโre committed to reducing plastic waste. Since introducing plastic baling in 2024 we bailed 22.3 tonnes of plastic, exceeding our targets! Our baled plastic is fully recycled into bin bags, which we buy back to help sort our warehouse waste more efficiently. For 2025, weโre setting the bar higher with a goal of 26 tonnes, all part of our Zero-by-Thirty journey to carbon neutrality. ๐ Read more in our blog on the link in our bio! #Sustainability #Recycling #ZeroByThirty
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ILG is a finalist for the Environmental Culture…
ILG is a finalist for the Environmental Culture Award at the @gatwickdiamondbusinessawards 2025! ๐ฑ๐ A huge thank you to our Facilities, Environmental and Sustainability Team – this recognition is truly well-deserved! ๐ #GatwickBusinessAwards #Finalists #Environment
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๐ Happy Valentineโs Day from everyone at ILG!…
๐ Happy Valentineโs Day from everyone at ILG! ๐ Whether celebrating with a partner, friend, or simply embracing the love in the air, it’s all about appreciation! โค๏ธ Our teams have been busy ensuring every order reaches its destination in time for today, so we showed them some love too with a little chocolate treat! ๐ซโจ #ValentinesDay #LoveInEveryOrder #TeamILG #FulfilmentWithLove
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Enhance your customers’ experience with discreet…
Enhance your customers’ experience with discreet packaging! ๐ฆโจ Perfect for Valentineโs gifting! ๐ Here are our top three reasons to consider it: โ Protect luxury goods ๐ โ Maintain privacy for personal and gifted items ๐ โ Respect confidentiality for medical supplies ๐ฅ Read more on the link in our bio!
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๐ Every order is a love letter to your…
๐ Every order is a love letter to your customers ๐ Valentineโs isnโt just about romance – itโs about appreciation. At ILG, we create seamless, on-brand experiences that make our customers, customers feel valued. From beautiful packaging to on-time deliveries, every order feels special. Because when you love your customers, they love you back. ๐ Find out how we do it on the link in our bio! Happy Love Week! โค๏ธโจ
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Expanding into the UK from the US? ๐…
Expanding into the UK from the US? ๐ With a large potential market, cost savings, and no language barrier, the UK is a prime destination for your business! ๐๐ผ Read what US-based e-commerce businesses need to know about shipping from the US to the UK on the link in our bio! #Ecommerce #Logistics #Shipping #UKMarket #Fulfilment #GlobalBusiness
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Growing faster than expected? Struggling with…
Growing faster than expected? Struggling with storage and shipping? It might be time to outsource your fulfilment! Here are 3 signs it’s the right move for your business: ๐ Large forecasted growth ๐ข Outgrown your facilities ๐ฐ Finances adding up Find out more in our blog on the link in our bio! Leave fulfilment to the experts while you focus on growing your brand! โจ #Ecommerce #Logistics #FulfilmentSolutions
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Happy Chinese New Year! ๐โจ…
Happy Chinese New Year! ๐โจ Did you know that Chinese New Year creates one of the busiest and most challenging periods for global supply chains? With factory closures and rising shipping demand, the impact is larger than you might expect. Wondering how to stay ahead of these challenges? We’ve got you covered. Read more on the link in our bio!
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We had a special visitor at our Space Gatwick site…
We had a special visitor at our Space Gatwick site today, Reggie the Red from @officialcrawleytownfc paid us a surprise visit. He stopped by with @manor_royal and generously gifted tickets for our team to enjoy a Crawley Town match. โฝ Thank you for brightening our day โ we can’t wait to cheer on the team! ๐ #CrawleyTownFC #ManorRoyalBID #ILG
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