Beauty & Cosmetics Fulfilment Services
Outsource to ILG and make your UK and global fulfilment more customer-oriented and cost-effective. With 12 specialist beauty fulfilment facilities across the UK and EU, industry-best technology and expertly trained people, we fulfil e-commerce and retail orders for leading and challenger beauty brands.
Your Customers Are Our Customers
We always put your customers first. From checkout to door-drop, we take care of every second of your brand experience with our comprehensive fulfilment services. This helps you to build your brand and grow your bottom line, and we’re pushing that growth forward at every opportunity.
Outsourcing fulfilment for the first time?
We partner with ambitious cosmetics, skincare, male grooming and other beauty brands on their order fulfilment, with outsourced services tailored to every individual client. If you’d like to work with us, we’d love to hear from you – ILG can help you succeed, too.
Call us on: 0344 264 8000
Our Awards
Winner:
Best Logistics Solution 2024
Winner:
Excellence in Customer Service 2023
Winner:
Logistics Service Provider of The Year 2022
UK and EU Beauty Fulfilment Services
Fulfilment is much more than delivery alone. At ILG, we enhance every step of your beauty products’ journey from warehouse to doorstep, giving your customers something to smile about. Our support services are tailored to the needs of your business, enhancing your brand image alongside handling the logistics. We’re more than a 3PL: we’re a true partner and an extension of your brand. We also offer fulfilment for US businesses expanding into the UK and EU markets.
Gift
Wrapping
Go beyond expectations with gift wrapping that ensures your beauty products arrive at the doorstep exquisitely parcelled and in perfect condition.
Sometimes the smallest details make the biggest difference. That’s why we take special care to wrap your products exactly to your specifications, operating as an extension of your own team to deliver customer orders by your design. Branded packaging, protective fillers, tissue paper, decorative ribbon; we use whatever it takes to keep each item safe, on-brand and beautifully presented.
Product Personalisation
Make a special gift even more special. Our beauty fulfilment teams can add a name, monogram or message to personalise your beauty products for you, relieving you of the logistical hassle of doing it in-house.
Our Beauty Fulfilment Team
Tap into decades of beauty fulfilment know-how and practical expertise. Our highly skilled teams are well-trained and ready to help your brand grow.
Latest
Technology
With effortless WMS integration and state-of-the-art picking systems, our industry-best technology makes your order fulfilment fast and painless for your e-commerce and retail channels.
Bespoke Fulfilment Facilities
Our secure, efficient fulfilment centres in the UK and EU provide pristine, organic-certified spaces in which to stock, pack and distribute your beauty goods.
Delivery
to Retail
Our delivery to retail service gets the right products to the High Street at the right time, so your retail outlets are always well stocked and ready to sell.
The Beauty Vibe
The Beauty Vibe helps leaders to stay connected and informed in a constantly changing beauty landscape. These lively events surface unique perspectives from startups, media, branding, investment and ESG.
Beauty Fulfilment for EU Customers
Post-Brexit order fulfilment is not without its challenges, but our European fulfilment option makes the process as simple as possible for your business.
Customer Stories
ILG’s order fulfilment services are proven to help our customers be more successful, streamlining their fulfilment and giving their customers exceptional service.
Read ourcase studies
ILG Wins GDBA Environmental Culture Award!
ILG was awarded the Environmental Culture Award at the Gatwick Diamond Business Awards 2025!
Battling E-Commerce Basket Abandonment in a Zero-Tolerance Era
In today’s volatile retail landscape, UK retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment. Find out how to tackle it here.
Got a Question?
We also specialise in fulfilment for Wellbeing > and Fashion > brands.
Fulfilment
Pricing
Organic
Fulfilment
Follow Us
We’re thrilled to have been awarded the…
We’re thrilled to have been awarded the Environmental Culture Award at the Gatwick Diamond Business Awards last week. 🌿 This recognition highlights our ongoing commitment to sustainability, and we’re proud to contribute to a greener future. A huge thank you GDBA for hosting such an amazing evening and well done to all the winners and nominees! 👏🌍 Read more in our latest blog – link in bio! #GatwickDiamondBusinessAwards #EnvironmentalCulture #Sustainability #MakingADifference
https://www.instagram.com/p/DHoCi0mIRWA/
We’re busy personalising gifts for our clients…
We’re busy personalising gifts for our clients ahead of Mother’s Day this weekend! 💐 Our team is working hard behind the scenes to ensure that every special gift arrives on time, beautifully gift-wrapped, and personalised to order.💐💗 🎁 #MothersDay #PersonalisedGifts #ILGLogistics #GiftDelivery #ValueAddServices
https://www.instagram.com/p/DHluXV7opYC/
UK retailers are losing £34.4 billion annually to…
UK retailers are losing £34.4 billion annually to e-commerce basket abandonment. 🛒 Did you know? 🛍️27% of online baskets are abandoned due to poor delivery options 💡51% of shoppers value delivery choice over cost 🚚80% would pay extra for premium delivery Partnering with the right fulfilment experts can help meet rising consumer expectations and reduce abandoned carts. Read more in our latest blog – link in bio. #Ecommerce #BasketAbandonment #DeliveryMatters
https://www.instagram.com/p/DHbLS-pM8jW/
Today is Global Recycling Day! ♻️…
Today is Global Recycling Day! ♻️ At ILG, sustainability is at the heart of our operations. Throughout 2024, we made a real impact and we’re proud to do our part in creating a more sustainable supply chain.🌍 #GlobalRecyclingDay #SustainableFulfilment #RecyclingMatters
https://www.instagram.com/reel/DHWF7cORxWV/
“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
https://www.instagram.com/p/DHJJbg_IV99/
Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
https://www.instagram.com/p/DHGOWEjKwBC/
DAP vs DDP – Which is Best for Your Business? …
DAP vs DDP – Which is Best for Your Business? If you’re sending goods across borders, you’ll need to decide: DDP or DAP? 💸 DDP: You handle all customs + duties = easier for buyers but pricier for you 🛃 DAP: Buyers sort customs = more flexibility but potential delays Our guide breaks down how to pick the right approach for you, read it on the link in our bio!
https://www.instagram.com/p/DHDrPZwxmCU/
This International Women’s Day, we’re proud…
This International Women’s Day, we’re proud that 43% of our workforce, including 42% of managers and 64% of Team Leaders, are talented women driving our success. Their leadership, innovation, and resilience power ILG and our customers. We’re committed to an inclusive workplace where all women thrive. Happy International Women’s Day!💜✨ – Kristine Pollock, HR Director
https://www.instagram.com/p/DG7vINKgaMd/
Happy World Book Day! 📚…
Happy World Book Day! 📚 Our client Baby Mori has some of the best-loved classics – from ‘The Very Hungry Caterpillar’ to ‘Guess How Much I Love You’ and more. 🐻🐰 From our warehouse to your bookshelf, we love being part of the journey that brings these stories home. 📦 #WorldBookDay #BabyMori #ChildrensBooks
https://www.instagram.com/p/DG2p7b0M4kH/
Omnichannel = Next-Level Customer Experience!…
Omnichannel = Next-Level Customer Experience! From TikTok trends to in-store exclusives, today’s shoppers move between platforms before they hit ‘buy’. Brands that nail their omnichannel strategy see higher retention, loyalty, and spending. We unpacked omnichannel must-knows with top beauty insiders at our Beauty Vibe panel event. 🎧 Catch all the expert insights on the link in our bio! #Omnichannel #Ecommerce #CustomerJourney #BeautyBusiness
https://www.instagram.com/reel/DG0MRVKPl1w/