Delivery to customer at their door

Global Multi-Carrier Delivery Solutions

ILG delivery services combine best-in-class multi-carrier management tech with long-established carrier partnerships to optimise your B2C and B2B logistics. Available as a stack of multi-carrier delivery services, or as part of our end-to-end omnichannel fulfilment solutions, we ship high-value goods to national and global destinations and fulfil orders to e-commerce customers and retail networks worldwide.

Choose ILG as your
delivery partner
Ship to Over
240 Countries
Access to
1000+
Carrier Services
30 million+
Parcels Managed Annually
320,000
Return Points
75,000
Click & Collect Locations

Partnering with the Best Worldwide Couriers

Through our close partnerships with the world’s leading carrier companies, you can enjoy a choice of reliable routes and gain the buying power to negotiate the best rates for your shipments in the UK and across the world.

Discover how your business can benefit from working with a multi-carrier delivery partner >>

ILG Delivery Services

  • Managed Multi-Carrier Services: Access over 1,000 delivery services through a single platform. We offer your customers a broad mix of shipping options, from next-day to weekend delivery and sustainable shipping.
  • Advanced Technology: Our pioneering suite of technologies streamline operations by automating label generation, despatch management and real-time tracking. Simplify your order fulfilment with more efficiency and accuracy.
  • International Shipping: We optimise the delivery experience for every customer, wherever they are. Our global delivery services span over 240 territories, and we continuously monitor and dynamically route shipments based on performance and cost.
  • Proactive Support: We give your customers a reliable and stress-free delivery experience. Our dedicated customer care teams monitor shipments in real-time so any issues are addressed before they impact your customers.
  • Peak Protection & Contingency: ILG helps you maintain your customer’s trust by delivering reliably, even during the busiest periods. We put in place robust planning and contingency well ahead of seasonal peaks and other demand spikes.
  • Efficient Returns: Whether you offer free returns or charge, our solutions streamline your returns processes and create an unbeatable experience for your customers. Easing the global returns process helps you cut costs and grow customer satisfaction.

    More about ILG Returns >>

Delivery Case Studies

See how ILG goes the extra mile for our diverse range of clients, delivering everything from important documents to high-value products.

Read our
delivery stories

Choose ILG for all your delivery needs

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“The ILG Delivery service combines a great IT solution and utilises the best carriers in the business with a personable, friendly, proactive customer service team. Moving to ILG was an excellent decision for us, saving money and getting a far more reliable service, with carriers we can trust.”
Distribution Manager, City & Guilds

Our Freight
Services

ILG’s Freight Forwarding services combine our in-house global shipping expertise with the backing of Yusen Logistics’ extensive road, rail, air and sea cargo fleets.

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