The Story
Growing Pains
As they expanded, Nuvias was finding it increasingly challenging to stay on top of customs compliance while ensuring fast delivery to their UK warehouse for onward distribution. With overseas sales growing, delays were increasing due to heightened security. They needed a way of streamlining and managing this, and ILG’s bespoke Global Import Courier service was ready for the task.
The Results
Global Supply Network
A huge part of the Nuvias model involves the procurement of hardware from vendors across the world. This is a logistical challenge for even the most experienced in-house delivery experts, but ILG’s strong network of established couriers, as well as industry-leading know-how, positioned us as the go-to experts to ensure procured hardware was delivered smoothly, safely and at as low a cost as possible.
Streamlining Imports
ILG helped Nuvias to streamline its import process. With all documentation taken care of by our customs experts, we handle the hassle while giving them full visibility at every touchpoint. This gives Nuvias the confidence to communicate an accurate delivery timeframe to their customers.
Our fully-managed delivery service allows Nuvias to book a shipment for a designated day and time, and this is monitored through to delivery by our customer service team. As well as cutting lead times and reducing costs, the close relationship established with Nuvias has enabled us to overcome obstacles and spot new opportunities together.
For more information about Nuvias, visit
www.nuvias.com