Browse our Stories
Discover how ILG’s years of logistics know-how and problem-solving, combined with close partnerships with global carriers, keep our customers’ orders and deliveries on track. Explore a cross-section of our fulfilment and delivery stories.
Fulfilment Stories
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfilment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
Delivery Stories
Bupa Global (formerly Bupa International) is a leading healthcare group, with a demanding list of services and facilities across the world, all of which require robust and reliable courier services.
Nuvias is an award-winning, value-added, international distributor of IT products. With a strong reputation for establishing new vendors in the UK and Germany, they use ILG’s Global Import Courier service to enable their ongoing expansion.
The International Transport Workers’ Federation (ITF) is a federation of around 700 transport workers’ unions. As a truly international business, ITF needed a reliable, affordable courier service to enable its day-to-day operations.
City & Guilds develops programmes of learning, certification and assessment, reaching millions of people across the world. Here’s how ILG facilitates meeting the needs of those millions.
Sunseeker builds world-class, luxury motor yachts, which it sells via a network of international distributors. ILG manages their global courier needs, giving them a reliable and cost-effective solution to their high-stakes delivery requirements.
The Cafe Racer’s stylish products are in high demand locally and internationally, and ILG is on-hand to facilitate their global courier needs, delivering an excellent standard to their customers.
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Insights
Keep up to date with the latest tips and articles >
Omnichannel Excellence in the Beauty Industry: Navigating a New Era of Retail
The retail industry is constantly evolving, but the fundamental change in recent years is that the customer is now in charge. Read the key takeaways from the Omnichannel Excellence Panel here.
Post-Peak Strategies for Long-Term Growth in Fashion, Beauty & Wellbeing
In this third part of our guide on peak season fulfilment, we’ll explore how to ensure your brand’s post-peak strategy is optimised for long-term success.
Follow Us
Peak season problems stealing your sleep? 🌙 …
Peak season problems stealing your sleep? 🌙 You’re not alone. From inventory issues to shipping deadlines, Peak is a challenging time. Here are five tried-and-tested tips you can implement today to keep your operations running smoothly. Did you know? – Customers value price and availability over speed during the Peak season! #PeakSeasonReady #TopTips #BlackFriday2024
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Happy World Kindness Day! 🌍💙 Today at ILG,…
Happy World Kindness Day! 🌍💙 Today at ILG, we’re celebrating by sharing thoughtful quotes from our team – displayed to spread positivity and connection. ✨ Let’s bring a little kindness into each day—whether it’s a quick check-in with a teammate or a thoughtful gesture. How are you marking World Kindness Day? 💬💫 #WorldKindnessDay #SpreadKindness #WeAreILG
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Retinol = radiant skin! ✨ Boosting cell renewal…
Retinol = radiant skin! ✨ Boosting cell renewal and giving that youthful glow. This #NationalRetinolDay, we’re making sure your favourite retinol products arrive at your doorstep right on time! #BeautyLogistics #NationalRetinolDay #SkincareGlow 📦✨
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We support US beauty and wellness brands with…
We support US beauty and wellness brands with their expansion into the UK & EU! Here is how we do it: 🛍️ Step 1: Launch into the UK retail market 💻 Step 2: Move into the UK e-commerce market ✈️ Step 3: Expand into Europe We were recently awarded Best Logistics Solution at @beautymatterofficial Next Awards in LA! 🏆 The awards celebrate those who are leading the market and creating impactful solutions! 💡 Read more about our three steps to success on the link in our bio! ⬆️
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Influence is one of the biggest drivers of growth…
Influence is one of the biggest drivers of growth today. Ready to rethink influence in the modern world? Our Beauty Vibe Future of Influence panel top takeaways are now live! 🎉 Listen in here as our expert panellists @akt_ldn @jamjarinvest @joljones @thetapeagency Crossmoore AI and Tom Ashley from ILG share their top tips. Head over to the Beauty Vibe Hub to watch our 3 reels exploring the true power of influence: • Authentic Relatability – People crave realness, not just the gloss • Trust and Credibility – It’s the people behind the brand that matter most • Engagement Impact – Making people feel seen and valued through real experiences Catch the full clips on the link in our bio! #BeautyVibe #BeautyBusiness #FutureOfInfluence
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✨ The Beauty Vibe Series ✨ events are all…
✨ The Beauty Vibe Series ✨ events are all about connecting, informing, and sharing amazing insights! There’s nothing better than hearing experiences from the diverse voices of beauty business builders 💄💼 Sign up via the link in our bio to get first access to the full episode from our Future of Influence panel discussion – coming soon! The Beauty Vibe Series is brought to you by ILG and powered by @beautyvibelondon 🔥 #BeautyVibeSeries #FutureOfInfluence #BeautyExperts #Influence
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@purebeautymagazine Awards 2024! 🎉…
@purebeautymagazine Awards 2024! 🎉 Big congratulations to all the winners, especially our clients: ✨ @diptyque – Best New Home Fragrance ✨ @rehabyourhair – Best New Hair Styling Product & Best New Sustainable Innovation We loved celebrating with you at the awards night and are proud to be part of your journey! 🌟 #PureBeauty #AwardWinners #Fulfilment #Beauty
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We won!!! ILG was voted Best Logistics Solution at…
We won!!! ILG was voted Best Logistics Solution at the glittering 2024 @beautymatterofficial NEXT Awards in LA last night! 🎉 We’re so proud and happy to be recognised. Huge thanks to all ILG colleagues who work so hard every day to make it happen for our customers! Also thanks to BeautyMatter for hosting this year’s spectacular awards event. Congratulations to all nominees and winners, especially our fantastic customers @malinandgoetz and @byoma who also won last night.
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Check out what beauty experts and founders are being influenced to buy lately – everything from toothbrushes to serums! What’s influenced your beauty purchases? Share your favourites in the comments ⬇️✨#beautyessentials #beautycommunity
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Planning ahead = saving costs! 📊…
Planning ahead = saving costs! 📊 Mastering demand planning allows you to manage stock more efficiently, boost revenue, and keep your customers happy! 🛍️📦 Find out how via the link in our bio! #BusinessGrowth #Logistics #SupplyChain #Planning
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