Browse our Stories
Discover how ILG’s years of logistics know-how and problem-solving, combined with close partnerships with global carriers, keep our customers’ orders and deliveries on track. Explore a cross-section of our fulfilment and delivery stories.
Fulfilment Stories
Jones Road Beauty was created by US celebrity make-up artist and entrepreneur Bobbi Brown. ILG is helping Jones Road Beauty meet growing demand for its iconic beauty products in the UK, both online and in-store.
Charlotte Tilbury is a highly successful, global cosmetics brand. ILG was brought on board to enhance and expand every touchpoint of the fulfilment journey – with glowing success.
Trinny London was a relatively new brand when its partnership with ILG first began. Together, we’ve helped grow the beauty brand with scalable fulfilment that met Trinny London at every touchpoint along its journey to success.
MALIN+GOETZ first opened their doors in New York’s Chelsea neighbourhood with a modern, local apothecary approach to luxury skincare. By partnering with ILG, they’ve been able to expand their customer base and offer their trademark attention to detail on a grand scale.
Loved worldwide for its stripy and stylish range of beachwear and accessories, in 2020 Dock & Bay (Certified B Corp) chose ILG as its fulfilment partner for the UK and EU. Despite the obstacles of Brexit and Covid-19, ILG went on to help fuel the brand’s phenomenal growth and diversification, both in the UK and wider European markets.
Working with ILG enables ethical children’s clothing brand, Little Green Radicals, to focus on growth through e-commerce, wholesale and flash sales.
Founded in 2003 by Kathy Phillips, a former Vogue UK Beauty Director, This Works has established a significant presence in the beauty and wellness industry. With ILG, their reach is global.
Baby and toddler retailer MORI partnered with ILG to expand their fulfilment capabilities, enabling them to deliver highly personalised orders to meet growing demand.
ARK Skincare’s business evolved towards a more conventional e-commerce model, and so the required fulfilment capacity rapidly grew.
Bordelle’s high-quality concept in women’s experimental lingerie made an instant impact. Their major growth and international expansion means they needed a reliable fulfilment partner they could trust.
The Small Luxury Hotels of the World™ (SLH) brand is an unrivalled portfolio of some of the world’s finest small independent hotels. Partnering with them to manage their distribution network represented a major challenge, that ILG was more than prepared to tackle.
Shower Seal Ltd is the UK’s largest supplier of shower door and bath screen parts, selling to businesses and consumers via its online shop. Our fulfilment services enable them to delight every customer.
Self-Portrait fashion label is stocked by major international retailers including Selfridges, Nordstrom and Net-a-Porter, as well as its own online shop. ILG handles fulfilment across Self-Portrait’s channels, delivering a holistic brand experience wherever their luxurious products are sold.
Delivery Stories
Bupa Global (formerly Bupa International) is a leading healthcare group, with a demanding list of services and facilities across the world, all of which require robust and reliable courier services.
Nuvias is an award-winning, value-added, international distributor of IT products. With a strong reputation for establishing new vendors in the UK and Germany, they use ILG’s Global Import Courier service to enable their ongoing expansion.
The International Transport Workers’ Federation (ITF) is a federation of around 700 transport workers’ unions. As a truly international business, ITF needed a reliable, affordable courier service to enable its day-to-day operations.
City & Guilds develops programmes of learning, certification and assessment, reaching millions of people across the world. Here’s how ILG facilitates meeting the needs of those millions.
Sunseeker builds world-class, luxury motor yachts, which it sells via a network of international distributors. ILG manages their global courier needs, giving them a reliable and cost-effective solution to their high-stakes delivery requirements.
The Cafe Racer’s stylish products are in high demand locally and internationally, and ILG is on-hand to facilitate their global courier needs, delivering an excellent standard to their customers.
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Insights
Keep up to date with the latest tips and articles >
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In this guide, we’ll explore how discreet shipping and packaging works, the types of goods that are best suited to it, and the key things to remember when packing goods discreetly.
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Thinking about outsourcing your fulfilment but not…
Thinking about outsourcing your fulfilment but not sure where to start? 🤔📦 Our ILG guide has you covered! Discover 10 key reasons to outsource and how to find the perfect fulfilment partner. 📦 📖 Read the guide on the link in our bio! #Ecommerce #Fulfilment #Logistics
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♻️ Turning Plastic Waste into Sustainable…
♻️ Turning Plastic Waste into Sustainable Solutions ♻️ At ILG, we’re committed to reducing plastic waste. Since introducing plastic baling in 2024 we bailed 22.3 tonnes of plastic, exceeding our targets! Our baled plastic is fully recycled into bin bags, which we buy back to help sort our warehouse waste more efficiently. For 2025, we’re setting the bar higher with a goal of 26 tonnes, all part of our Zero-by-Thirty journey to carbon neutrality. 🌍 Read more in our blog on the link in our bio! #Sustainability #Recycling #ZeroByThirty
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ILG is a finalist for the Environmental Culture…
ILG is a finalist for the Environmental Culture Award at the @gatwickdiamondbusinessawards 2025! 🌱💎 A huge thank you to our Facilities, Environmental and Sustainability Team – this recognition is truly well-deserved! 👏 #GatwickBusinessAwards #Finalists #Environment
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💘 Happy Valentine’s Day from everyone at ILG!…
💘 Happy Valentine’s Day from everyone at ILG! 💘 Whether celebrating with a partner, friend, or simply embracing the love in the air, it’s all about appreciation! ❤️ Our teams have been busy ensuring every order reaches its destination in time for today, so we showed them some love too with a little chocolate treat! 🍫✨ #ValentinesDay #LoveInEveryOrder #TeamILG #FulfilmentWithLove
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Enhance your customers’ experience with discreet…
Enhance your customers’ experience with discreet packaging! 📦✨ Perfect for Valentine’s gifting! 💝 Here are our top three reasons to consider it: ✅Protect luxury goods 💎 ✅ Maintain privacy for personal and gifted items 🎁 ✅ Respect confidentiality for medical supplies 🏥 Read more on the link in our bio!
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💌 Every order is a love letter to your…
💌 Every order is a love letter to your customers 💌 Valentine’s isn’t just about romance – it’s about appreciation. At ILG, we create seamless, on-brand experiences that make our customers, customers feel valued. From beautiful packaging to on-time deliveries, every order feels special. Because when you love your customers, they love you back. 💖 Find out how we do it on the link in our bio! Happy Love Week! ❤️✨
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Expanding into the UK from the US? 🚛…
Expanding into the UK from the US? 🚛 With a large potential market, cost savings, and no language barrier, the UK is a prime destination for your business! 🌍💼 Read what US-based e-commerce businesses need to know about shipping from the US to the UK on the link in our bio! #Ecommerce #Logistics #Shipping #UKMarket #Fulfilment #GlobalBusiness
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Growing faster than expected? Struggling with…
Growing faster than expected? Struggling with storage and shipping? It might be time to outsource your fulfilment! Here are 3 signs it’s the right move for your business: 📈 Large forecasted growth 🏢 Outgrown your facilities 💰 Finances adding up Find out more in our blog on the link in our bio! Leave fulfilment to the experts while you focus on growing your brand! ✨ #Ecommerce #Logistics #FulfilmentSolutions
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Happy Chinese New Year! 🐉✨…
Happy Chinese New Year! 🐉✨ Did you know that Chinese New Year creates one of the busiest and most challenging periods for global supply chains? With factory closures and rising shipping demand, the impact is larger than you might expect. Wondering how to stay ahead of these challenges? We’ve got you covered. Read more on the link in our bio!
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We had a special visitor at our Space Gatwick site…
We had a special visitor at our Space Gatwick site today, Reggie the Red from @officialcrawleytownfc paid us a surprise visit. He stopped by with @manor_royal and generously gifted tickets for our team to enjoy a Crawley Town match. ⚽ Thank you for brightening our day – we can’t wait to cheer on the team! 👏 #CrawleyTownFC #ManorRoyalBID #ILG
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