Warehouse Team Leader

About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them progress within our business.  So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

As a Warehouse Team Leader, you be responsible for overseeing and executing key tasks within the warehouse to ensure efficient operations. This role is task-oriented and involves organising, coordinating, and driving the completion of essential warehouse functions, including shipping. The Team Leader will act as a hands-on resource, ensuring that daily operational tasks are carried out with accuracy, safety, and in line with company procedures, including adequate staffing and process improvement.

What we are looking for

• Previous experience of successfully operating in a supervisory role in a Warehouse operation (desirable)
• Sufficient experience and knowledge of warehouse operation to effectively manage designated area to provide excellent level of service to the customer
• Ability to identify issues related to stock, shipping, and workflow bottlenecks and take the initiative to resolve them
• Used to working with KPIs and understand their importance
• Experience of leading a team to carry out tasks to completion, able to coordinate and delegate within the team whilst remaining operationally hands on
• Where needed, able to support the Manager in the performance management, development, training or support of team members
• Methodical with proven ability to prioritise workload and tasks
• Familiarity with warehouse management systems, MS Office365 and competent in operating warehouse equipment
• Understanding of workplace safety and security regulations and a commitment to maintaining a safe working environment
• Ability to react within a complex and growing operational environment
• Forward thinking with the ability to “think on their feet”
• Financial understanding
• Exposure to continuous improvement techniques
• Understand the value of the service they and their team are providing

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.