Warehouse Section Manager

About us

We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business – we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business.  So, if you want to further your career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role

Warehouse Operations are at the heart of what we do. Our customers choose ILG because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.  As a Warehouse Section Manager you are responsible for supporting the Warehouse Manager in the management of all warehouse activities in a given area.  You would be expected to assign and organise staff, manage performance and productivity to ensure full contract coverage and excellent standards of customer service at all times, including:

• Managing manpower levels and other resources in line with agreed parameters
• Coordinating operational activities to ensure the required service level is provided
• Conducting regular briefings and ensure effective communications with the Operational Team
• Communicating issues and information to the Warehouse Manager such as delivery schedules, warehouse accuracy and general queries
• Conducting one to one meetings with team members to review performance and development
• Recognising training needs and providing solutions to ensure team members have the required knowledge for their role
• Actively supporting operational change whilst minimising disruption to production and service
• Supporting the Warehouse Manager as and when required

We are looking for someone to join the team in January 2025

What we are looking for

• Previous experience in a managerial role in a warehouse operation
• Ability to coordinate daily activities and delegate within a team whilst remaining operationally hands-on
• A methodical approach and the ability to prioritise workload and tasks
• Ability to react within a complex and growing operational environment
• Experience of handling disciplinary and sickness absence cases
• An understanding of 3EX.Net warehouse management system and MS office packages (Excel, Word, Outlook)

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.