
Our Values are our Compass
From the very beginning, ILG was built on a belief in people, integrity, learning, determination and being adaptive. 30 years on, these five simple but essential values continue to guide us on our primary mission: to make our clients more successful.
Talk to us and find out howPeople
Our people-focused culture is friendly, energetic, accessible and caring. We support each other and work together as a proactive, expert team to bring our customers success.

Integrity
We are always open and honest in everything we do. Loyalty, reliability and fair pricing are important to us. We respect our customers, employees, communities and environment.
Adaptive
We are responsive to the needs of our customers and our customers’ customers. Our agile thinking and flexible structure help us to create the best solutions at the best price.
Determination
Our determination helps us to overcome challenges and find the best solutions. We don’t give up easily. We apply energy, creativity and positivity to ensure our customers thrive.
Learning
By listening, learning and continuously improving, we strive to do better and achieve more. Every day we work hard to excel and become experts in everything we do.
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SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on ‘Navigating Your Growth Route’.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #Growth #BeautyIndustry
https://www.instagram.com/p/DH3kDJ7NFl3/
SOLD OUT!…
SOLD OUT! This Thursday, we’re bringing together some of the beauty industry’s most influential leaders for an exclusive panel on The Power of Meaningful Brand Purpose.✨ Stay tuned for all the post-panel insights – coming soon! 🎤 Did you miss out on a ticket to this Beauty Vibe event? Catch up on our top tips & apply for the next one via the link in our bio! #BeautyVibe #PowerOfPurpose
https://www.instagram.com/p/DH3cmWptPvX/
In today’s competitive e-commerce landscape,…
In today’s competitive e-commerce landscape, offering a seamless delivery experience is key to keeping customers engaged and reducing abandoned baskets.🛒 👉Here’s our guide for practical tips on optimising your checkout process and reducing basket abandonment in 2025. #EcommerceInsights #BasketAbandonment #CustomerExperience
https://www.instagram.com/p/DHtKcNuI1G-/
We’re thrilled to have been awarded the…
We’re thrilled to have been awarded the Environmental Culture Award at the Gatwick Diamond Business Awards last week. 🌿 This recognition highlights our ongoing commitment to sustainability, and we’re proud to contribute to a greener future. A huge thank you GDBA for hosting such an amazing evening and well done to all the winners and nominees! 👏🌍 Read more in our latest blog – link in bio! #GatwickDiamondBusinessAwards #EnvironmentalCulture #Sustainability #MakingADifference
https://www.instagram.com/p/DHoCi0mIRWA/
We’re busy personalising gifts for our clients…
We’re busy personalising gifts for our clients ahead of Mother’s Day this weekend! 💐 Our team is working hard behind the scenes to ensure that every special gift arrives on time, beautifully gift-wrapped, and personalised to order.💐💗 🎁 #MothersDay #PersonalisedGifts #ILGLogistics #GiftDelivery #ValueAddServices
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UK retailers are losing £34.4 billion annually to…
UK retailers are losing £34.4 billion annually to e-commerce basket abandonment. 🛒 Did you know? 🛍️27% of online baskets are abandoned due to poor delivery options 💡51% of shoppers value delivery choice over cost 🚚80% would pay extra for premium delivery Partnering with the right fulfilment experts can help meet rising consumer expectations and reduce abandoned carts. Read more in our latest blog – link in bio. #Ecommerce #BasketAbandonment #DeliveryMatters
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Today is Global Recycling Day! ♻️…
Today is Global Recycling Day! ♻️ At ILG, sustainability is at the heart of our operations. Throughout 2024, we made a real impact and we’re proud to do our part in creating a more sustainable supply chain.🌍 #GlobalRecyclingDay #SustainableFulfilment #RecyclingMatters
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“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
https://www.instagram.com/p/DHJJbg_IV99/
Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
https://www.instagram.com/p/DHGOWEjKwBC/
DAP vs DDP – Which is Best for Your Business? …
DAP vs DDP – Which is Best for Your Business? If you’re sending goods across borders, you’ll need to decide: DDP or DAP? 💸 DDP: You handle all customs + duties = easier for buyers but pricier for you 🛃 DAP: Buyers sort customs = more flexibility but potential delays Our guide breaks down how to pick the right approach for you, read it on the link in our bio!
https://www.instagram.com/p/DHDrPZwxmCU/