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Preparing for Peak Season

At ILG we start peak season planning as early as possible. In the world of e-commerce, having a defined plan of action for your fulfilment ahead of time can make a real difference. Preparations begin as early as January, so our fulfilment experts have plenty of time to align our processes before order volumes climb in October.

Getting a headstart with your Golden Quarter fulfilment will ensure you’re in the perfect position for the busiest shopping period of the year.

Peak Planning: Advice and Support

Over the years we’ve worked through dozens of peaks. Use our tools, tips and industry-leading know-how to make your next peak more successful.

Prepare for Peak Season: 10 Steps to Perfect the Pre-Purchase Path

It’s never too early to prepare for peak season. Optimise your e-commerce pre-purchase journey with our 10-step checklist to boost sales and success.

Preparing Your Fulfilment for Peak Season

In this guide, we cover the 5 key operational areas to prioritise during the peak period, and how ILG can help your brand streamline its fulfilment.

Post-Peak Strategies for Long-Term Growth in Fashion, Beauty & Wellbeing

In this third part of our guide on peak season fulfilment, we’ll explore how to ensure your brand’s post-peak strategy is optimised for long-term success.

How to Increase Your Customer Retention Before, During and After Sales Peaks

When it comes to e-commerce, customer experience is key, especially during peak seasons. Find out how to keep customers coming back after peak seasons.

7 Tips for Maximising Success During Peak Season

With businesses across the nation preparing for the busier shopping period, now is the perfect time to refine your peak season planning. We’ve compiled a list of tips to maximise success during peak.

Why Overstocking is Under-Performing

With supply chains in disarray and brands nervous of disappointing customers by running out of products, overstocking is now a global phenomenon.

How to Effectively Navigate E-Commerce Returns

Online shopping hasn’t just revolutionised the way customers buy; it’s also revolutionised the returns process. Find out how to effectively navigate returns here.

Why Client Service is Key to a Successful Fulfilment Partnership

Successful fulfilment is about more than just meeting orders at peak. Find out how client service can enhance the 3PL experience here.

ILG warehouse employee scanning a product

Stocking up for Black Friday? Is your 3PL Prepared?

In Parts 1 and 2 of this series on Black Friday 2021, we’ve looked at consumer behaviour and retailers’ attitudes in this year of disruption and unpredictability.

Take Your E-Commerce Fulfilment Further

Preparing for peak is just the beginning. We help our customers achieve success with their own customers all year round, including during the busy peak period itself.

If you’re looking for a fulfilment partner who can meet the demands of your busiest season, you’ve come to the right place.

Year-Round Support

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Looking for something else?

Explore our Peak Hub for everything you need to know about gearing up for the Golden Quarter – and beyond.

Peak Hub

Summit the Peak Season with ILG

If you’re an e-commerce business, make sure you’re primed for this year’s peak. See how our fulfilment services can power your orders during peak and the rest of the year.

Get in touch today >

“We are known for our sustainable products, fun/unique customer service & supersonic fast deliveries. Finding a fulfilment centre that can uphold our reputation isn’t easy but ILG really is it! They treat every single order with a personal touch, and this has consistently given us enormous confidence over peak seasons. They clearly are leading the way in their field as they have been a massive support to the growth of our business!”

Head of Customer Service and Operations, Dock & Bay

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