Outsourcing Your Fulfilment For the First Time?
Read Our Guide to Successful Outsourcing
Considering moving your fulfilment operation to a third-party specialist? If so, you’ll want to select a fulfilment partner with the right resources, expertise and service culture to satisfy your customers and grow your brand. At ILG, we have a long track record of helping e-commerce businesses switch from in-house order fulfilment to an outsourced model.
Ready to outsource your fulfilment?
How to Choose Your Perfect Fulfilment Partner
Today, consumers are placing ever-greater demands on e-commerce brands. They expect an easy, seamless online purchase process when browsing, ordering and receiving their products. They look for a high-quality buying experience that lives up to your brand promise. And, if something does go wrong, they want it put right quickly without any hassle.
Fulfilment is a complex chain of functions that gets the right product to the right customer at the right time and place. If you are managing your fulfilment yourself and considering a change, this ILG guide explores the ‘whens’ and ‘whys’ of outsourcing and offers some useful tips for picking your perfect fulfilment partner.
“ILG is a company shot through with passion and professionalism at every level. They truly stand out in their industry and understand the importance of building a rewarding and sustainable business partnership.”
Head of Operations
Charlotte Tilbury
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About ILG
Founded in 1990, ILG is a market leader in outsourced order fulfilment and delivery. With the latest technology, state-of-the-art facilities and expert, highly trained staff, we specialise in retail and e-commerce fulfilment. We employ over 500 people across 11 warehouses in the UK and Poland and serve over 350 customers worldwide, from fast-growth e-commerce businesses to high-profile retail brands. As part of Yusen Logistics, we offer global air, road and sea freight services.
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