Looking for an award-winning global fulfilment or delivery partner to deliver in the UK or abroad? At ILG, we help ambitious brands to fulfil their online sales, stock retail networks and transport high-value goods to national and global destinations. When it comes to customer satisfaction, we promise to deliver.
ILG Customers please call our Customer Support Teams, on 0344 264 8000.
ILG Worldwide Fulfilment
We specialise in efficient, added-value e-commerce and retail fulfilment for premium brands on a global scale. From online checkout to doorstep delivery, our expert people, bespoke facilities and latest tech take extra care of your orders at every stage.
More about ourfulfilment services
ILG Global &
National Delivery
Partner with ILG to get your products from A to B quickly, reliably and at the most competitive rates. Benefit from our close ties with the world’s top carriers and choice of fully managed delivery and freight services.
More about ourdelivery services
Make Us Your Third-Party Logistics Partner
Choose ILG for great people and winning technology, backed by decades of happy clients and satisfied end-customers. That’s why brands around the world select us as their third-party logistics (3PL) partner.
Read about ILGOur Accreditations
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Global Logistics
From e-commerce fulfilment to wholesale and retail, our global logistics capabilities give your customers the same high quality of service wherever they are in the world. With facilities in the UK, and in mainland Europe, you can be sure to get the highest level of expertise and professionalism every time, across every retail channel.
Contact ILGJoin Us
Why not join our fast-expanding team? We offer exciting job opportunities with excellent benefits.
Search our vacancies >
Our Awards
Explore our latest news, fulfilment articles and delivery insights >
Losing Sleep Over Peak? What’s Really Keeping Ops Teams Awake at Night?
Discover how e-commerce brands can beat Peak Season chaos with practical ops tips on staffing, stock, fulfilment and returns management.
Tom Ashley Appointed CEO of ILG & GFS
We are pleased to announce that Tom Ashley has been appointed CEO of ILG and GFS. Find out more about his appointment here.
Follow Us
Thanks for joining us! 🚀…
Thanks for joining us! 🚀 If you missed our recent webinar on Maximising Poland for Speedy Cross-Border Growth, here’s the one-liner takeaway: Brands using Poland as their EU fulfilment hub are delivering faster, slashing costs and keeping VAT simple. For CFOs and Founders weighing up EU expansion, the message was clear – speed and compliance don’t have to mean higher cost or complexity. Huge thanks to everyone who joined live and shared their challenges around tariffs, customs and margin pressure and to Sam Taylor (ILG) and Liam Payne (SimplyVAT) for the expert insights. Missed it? Catch up on the full session from the link in our bio 🌟
https://www.instagram.com/p/DPjcZxGDZHi/
We’re thrilled to be the primary sponsor of The…
We’re thrilled to be the primary sponsor of The Future of Beauty Growth: Part 2 in London this week, in partnership with our friends at Beauty Vibe.🌟 Our CEO, Tom Ashley will join other industry leaders to explore ‘The Future of Distribution’ – a hands-on session diving into scaling across channels and territories, tariffs, De Minimis rules and phased international growth. The evening continues with ‘The Future of Customer Experience’, featuring panels on how personalisation, immersive retail, AI, training and merchandising innovation are redefining the beauty journey. We can’t wait to connect with the brilliant minds helping beauty brands scale with confidence. See you there! 💙
https://www.instagram.com/p/DPgYiL2jqwc/
How Does a Fulfilment Partner Support the Growth…
How Does a Fulfilment Partner Support the Growth of Indie Brands? 💭 For indie brands, every order matters. Partnering with the right fulfilment provider can make all the difference: ✅ More time to focus on product, marketing and customers ✅ Faster shipping and smoother returns for happier customers ✅ Lower costs through bulk shipping and smarter stock management ✅ Access to logistics expertise, technology and useful data ✅ Flexibility to scale, expand overseas and test new markets At ILG, we’ve supported indie brands for many years, bringing agility, honesty and practical problem-solving to every partnership. We don’t see ourselves as just a supplier – we become part of your team. 💬 As Gisou’s Head of Logistics & Warehousing, Sophia van der Schaaf, says: “ILG are absolute superstars. If we need to move fast, they have agility like I’ve not seen before in other 3PLs. And they hit their KPIs every time!” – Sophia van der Schaaf, Head of Logistics & Warehousing, Gisou With ILG, your brand is in safe hands. 👉 Read the full article to see how the right fulfilment partner can fuel sustainable growth from the link in our bio.
https://www.instagram.com/p/DPVkvw4CprI/
Throughout September, we celebrated Sustainable…
Throughout September, we celebrated Sustainable September with a variety of incentives and events for our whole team to get involved in. Here are just a few highlights of what we got up to! 🛍️ From start to finish, we hosted a pop-up shop with items kindly donated by some of our amazing customers. This not only helped reduce waste but also raised money for our charity of the year, Together for Short Lives, with a fantastic grand total of £12,134 raised! 🍏Each Wednesday, our team embraced sustainability by bringing in homemade lunches, helping to reduce both food waste and unnecessary packaging. To add some extra fun, we also encouraged everyone to showcase their best second-hand fashion finds, a great way to highlight that making eco-friendly choices can be both practical and stylish. 💚 We celebrated Green Day by asking everyone to come in wearing an item of green clothing. 🚯 On World Cleanup Day, our Brackmills team got stuck in with litter picking to support the local community. 🚲 On World Car Free day, we encouraged everyone to work from home or use more carbon-friendly alternatives to their usual commute, such as walking, cycling or using a mode of public transport. ♻️ We wrapped up the month with Recycling Week, joined by Grundon, who delivered an engaging session on the importance of recycling – not just our own waste, but our customers’ too. What a month it’s been! We’re so proud of the enthusiasm and commitment shown by our teams throughout the month, it’s a great reminder of the difference we can make when we work together for a more sustainable future! 💚♻️💪
https://www.instagram.com/p/DPTiQTGjJw5/
Meet the panellists! 💙…
Meet the panellists! 💙 Next Thursday, we’re bringing together some of the beauty industry’s most influential leaders for The Future of Beauty Growth: Part 2! We’ll be exploring ‘The Future of Distribution’ and ‘The Future of Customer Experience’ in two exclusive panels hosted by @beautyvibelondon @shine.noelle 🌟 Meet the experts who will be sharing their knowledge and key insights on the day and stay tuned for all the post-panel insights which will be coming soon! 🎤
https://www.instagram.com/p/DPRA2rVALXO/
That’s a wrap on Recycling Week! ♻️…
That’s a wrap on Recycling Week! ♻️ Yesterday, we were delighted to be joined by our friends at Grundon, who ran an engaging session for our teams on the importance of recycling – not just our own waste, but our customers’ too. It was an informative, interactive and fun session, packed with useful insights, surprising facts and even some games (with prizes up for grabs!). A huge thank you to @grundonrecycle for helping us all think a little greener 🌍 and to our teams for getting so involved in Recycling Week!
https://www.instagram.com/p/DPEFfr7AnLB/
Peak season is when the pressure really kicks in.…
Peak season is when the pressure really kicks in. The ‘Ops Crush’ is real – that point when fast-growing brands feel the weight of fulfilment and logistics more than any other time. In this piece for Transport & Logistics Magazine, ILG’s Marketing Director, Andy Hunt, looks at why so many brands hit a wall when scaling, how logistics often becomes the bottleneck, and how to build foundations for sustainable growth: Click the link in our bio to read the full article 🔗 As we head into Peak 2025, it’s a good reminder that growth only happens if your operations can keep up.
https://www.instagram.com/p/DPBdNA9DTx7/
Ever come across the term MOQ (Minimum Order…
Ever come across the term MOQ (Minimum Order Quantity) and wondered why it matters? 📦 Put simply, it’s the smallest amount a supplier will let you order. Of course, they will set MOQ at a level that ensures your order makes business sense for them – but it has to make sense for your operation too. In our latest guide, we cover: – What MOQ actually means – What influences MOQ levels – How MOQ affects your supply chain – How to calculate your ideal MOQ levels Because getting MOQ wrong can slow you down, but getting it right can set you up for growth. Read the full edition from the link in our bio 🌟 #ecommerce #supplychain #businessgrowth
https://www.instagram.com/p/DO8xnj9jCTT/
On Wednesday, some of our marketing team joined…
On Wednesday, some of our marketing team joined Oban International at The Groucho Club in Soho for the launch of Global Marketers Connect! It was an inspiring afternoon of fresh insights into the digital marketing landscape, paired with great conversations and new connections. 💙💪 Thanks to Oban International for hosting such a brilliant event!
https://www.instagram.com/p/DOyD5SlAECR/
Case Study! 💙 …
Case Study! 💙 Since launching in 2020, @vievemuse has grown from a lockdown startup into a beauty brand with global recognition. 🌍 Founded by makeup artist Jamie Genevieve, the brand has built vibrant, fast-growing communities across the UK, Ireland & USA. Partnering with VIEVE since 2021, ILG has supported its journey with our e-commerce and retail fulfilment expertise, deep beauty industry knowledge and people-first culture, helping to power the brand’s ongoing success. 💄✨ Here’s to the next chapter of growth together! 🚀
https://www.instagram.com/p/DOsYCL5jpc6/