Looking for an award-winning global fulfilment or delivery partner to deliver in the UK or abroad? At ILG, we help ambitious brands to fulfil their online sales, stock retail networks and transport high-value goods to national and global destinations. When it comes to customer satisfaction, we promise to deliver.
ILG Customers please call our Customer Support Teams, on 0344 264 8000.
ILG Worldwide Fulfilment
We specialise in efficient, added-value e-commerce and retail fulfilment for premium brands on a global scale. From online checkout to doorstep delivery, our expert people, bespoke facilities and latest tech take extra care of your orders at every stage.
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ILG Global &
National Delivery
Partner with ILG to get your products from A to B quickly, reliably and at the most competitive rates. Benefit from our close ties with the world’s top carriers and choice of fully managed delivery and freight services.
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Make Us Your Third-Party Logistics Partner
Choose ILG for great people and winning technology, backed by decades of happy clients and satisfied end-customers. That’s why brands around the world select us as their third-party logistics (3PL) partner.
Read about ILGOur Accreditations
Membership of the UK
Warehousing Association
Soil Association Organic
Member of the British International
Freight Association
ISO 14001: 2015
Certificate Number: GB01998
Global Logistics
From e-commerce fulfilment to wholesale and retail, our global logistics capabilities give your customers the same high quality of service wherever they are in the world. With facilities in the UK, and in mainland Europe, you can be sure to get the highest level of expertise and professionalism every time, across every retail channel.
Contact ILGJoin Us
Why not join our fast-expanding team? We offer exciting job opportunities with excellent benefits.
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Our Awards
Explore our latest news, fulfilment articles and delivery insights >
Battling E-Commerce Basket Abandonment in a Zero-Tolerance Era
In today’s volatile retail landscape, UK retailers are losing a staggering £34.4 billion annually to e-commerce basket abandonment. Find out how to tackle it here.
ILG Wins GDBA Environmental Culture Award!
ILG was awarded the Environmental Culture Award at the Gatwick Diamond Business Awards 2025!
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We’re thrilled to have been awarded the…
We’re thrilled to have been awarded the Environmental Culture Award at the Gatwick Diamond Business Awards last week. 🌿 This recognition highlights our ongoing commitment to sustainability, and we’re proud to contribute to a greener future. A huge thank you GDBA for hosting such an amazing evening and well done to all the winners and nominees! 👏🌍 Read more in our latest blog – link in bio! #GatwickDiamondBusinessAwards #EnvironmentalCulture #Sustainability #MakingADifference
https://www.instagram.com/p/DHoCi0mIRWA/
We’re busy personalising gifts for our clients…
We’re busy personalising gifts for our clients ahead of Mother’s Day this weekend! 💐 Our team is working hard behind the scenes to ensure that every special gift arrives on time, beautifully gift-wrapped, and personalised to order.💐💗 🎁 #MothersDay #PersonalisedGifts #ILGLogistics #GiftDelivery #ValueAddServices
https://www.instagram.com/p/DHluXV7opYC/
UK retailers are losing £34.4 billion annually to…
UK retailers are losing £34.4 billion annually to e-commerce basket abandonment. 🛒 Did you know? 🛍️27% of online baskets are abandoned due to poor delivery options 💡51% of shoppers value delivery choice over cost 🚚80% would pay extra for premium delivery Partnering with the right fulfilment experts can help meet rising consumer expectations and reduce abandoned carts. Read more in our latest blog – link in bio. #Ecommerce #BasketAbandonment #DeliveryMatters
https://www.instagram.com/p/DHbLS-pM8jW/
Today is Global Recycling Day! ♻️…
Today is Global Recycling Day! ♻️ At ILG, sustainability is at the heart of our operations. Throughout 2024, we made a real impact and we’re proud to do our part in creating a more sustainable supply chain.🌍 #GlobalRecyclingDay #SustainableFulfilment #RecyclingMatters
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“ILG are excellent operators and highly responsive…
“ILG are excellent operators and highly responsive to our needs, across both e-commerce and retail channels. From the first moment of onboarding, they have shown an exceptional ability to deliver for us. The whole experience has been so professional and well executed. I can’t tell you how happy I am with them!” – 💬 Steve Levine, COO of Jones Road Beauty Your customers shop online, in-store, and everywhere in between – shouldn’t your fulfilment do the same? Discover how ILG’s omnichannel fulfilment keeps brands ahead in a fast-moving retail world, on the link in our bio! #OmnichannelFulfilment #Fulfilment #OnePartnerAllChannels
https://www.instagram.com/p/DHJJbg_IV99/
Our team had an amazing time last week at the CEW…
Our team had an amazing time last week at the CEW Product Demonstration event in London! 🎉 As the fulfilment and delivery partner of the CEW Beauty Awards, this annual event is always a highlight. We connected with many inspiring beauty brands, showcased our beautifully presented client stock, and handed out some sweet treats (who doesn’t love a Tony’s Chocolonely bar?! 🍫). Swipe for highlights from our stand and team – thanks to everyone who stopped by! See you at the awards! 🏆💖
https://www.instagram.com/p/DHGOWEjKwBC/
DAP vs DDP – Which is Best for Your Business? …
DAP vs DDP – Which is Best for Your Business? If you’re sending goods across borders, you’ll need to decide: DDP or DAP? 💸 DDP: You handle all customs + duties = easier for buyers but pricier for you 🛃 DAP: Buyers sort customs = more flexibility but potential delays Our guide breaks down how to pick the right approach for you, read it on the link in our bio!
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This International Women’s Day, we’re proud…
This International Women’s Day, we’re proud that 43% of our workforce, including 42% of managers and 64% of Team Leaders, are talented women driving our success. Their leadership, innovation, and resilience power ILG and our customers. We’re committed to an inclusive workplace where all women thrive. Happy International Women’s Day!💜✨ – Kristine Pollock, HR Director
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Happy World Book Day! 📚…
Happy World Book Day! 📚 Our client Baby Mori has some of the best-loved classics – from ‘The Very Hungry Caterpillar’ to ‘Guess How Much I Love You’ and more. 🐻🐰 From our warehouse to your bookshelf, we love being part of the journey that brings these stories home. 📦 #WorldBookDay #BabyMori #ChildrensBooks
https://www.instagram.com/p/DG2p7b0M4kH/
Omnichannel = Next-Level Customer Experience!…
Omnichannel = Next-Level Customer Experience! From TikTok trends to in-store exclusives, today’s shoppers move between platforms before they hit ‘buy’. Brands that nail their omnichannel strategy see higher retention, loyalty, and spending. We unpacked omnichannel must-knows with top beauty insiders at our Beauty Vibe panel event. 🎧 Catch all the expert insights on the link in our bio! #Omnichannel #Ecommerce #CustomerJourney #BeautyBusiness
https://www.instagram.com/reel/DG0MRVKPl1w/